Check our privacy policy
Privacy Policy
Your privacy is very important to us. We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet's vast array of information, tools, and opportunities with complete confidence.
We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how our company collects information from all end users of our Internet services (the "Services")-those who access some of our Services but do not have accounts ("Visitors") as well as those who may purchase Products and/or pay a monthly service fee to subscribe to the Service ("Members")-what we do with the information we collect, and the choices Visitors and Members have concerning the collection and use of such information. We request that you read this Privacy Policy carefully.
PERSONAL INFORMATION OUR COMPANY COLLECTS AND HOW IT IS USED
Introduction: Our company collects information in different ways from Visitors and Members who access the various parts of our Services and the network of Web sites accessible through our Service. We use this information primarily to provide a customized experience as you use our Products and Services, and generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.Registration: Members may be asked to provide certain personal information when they sign up for our Products or Services including name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services. The personal information collected from Members during the registration process is used to manage each Member's account (such as for billing purposes). This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.
However, in instances where our company and a partner jointly promote our Services, we may provide the partner certain personal information, such as the name, address, and username of persons who subscribed to the Services as a result of the joint promotion for the sole purpose of allowing us and the partner to assess the results of the promotion.
In this instance, personal information may not be used by the partner for any other purpose. We may also generate non-identifying and aggregate profiles from personal information Members provide during registration (such as the total number, but not the names, of Members). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the Services.
Our Company Partners and Sponsors: Some products and services may be offered to Visitors and Members in conjunction with an affiliate, independent contractor seller or non-affiliated partner. To provide Visitors and Members some of these products and services, the partner may need to collect and maintain personal information. In these instances, you will be notified before any such data is collected or transferred and may decide not to use that particular service or feature.
Additionally, our partners may have advertisements or co-branded Web Pages that are cosponsored by an affiliate, independent contractor seller, or non-affiliated partner. Our company may share non-identifying and aggregate information (except as described above), but not personal information, with such partners in order to administer the co-branded products or services offered.
Online Shopping: At some Web sites, you can purchase products and services or register to receive materials, such as a newsletter, catalog or new product and service updates. In many cases, you may be asked to provide contact information, such as your name, address, email address, phone number, and credit/debit card information.
If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient's name, address, and phone number. Our company has no control over the third parties' use of any personal information you provide when placing such an order. Please exercise care when doing so.
If you order services or products directly from our company we will use the personal information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.
Online Advertisements: Our company may display our online advertisements. In those cases we share aggregated and non-identifying information about our Visitors and Members collected through the registration process as well as through online surveys and promotions with these advertisers.
Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements or joint ventures. For instance, an advertiser or joint venture company tells us the audience they want to reach and provides us an advertisement tailored to the audience. Based upon the aggregated and non-identifying information we have collected, we may then display or send the advertisement to the intended audience. Our company does not share personal information about its Visitors or Members with these advertisers or joint venture companies.
Responses to Email Inquiries: When Visitors or Members send email inquiries to our company, the return email address is used to answer the email inquiry we receive. Our company does not use the return email address for any other purpose and does not share the return email address with any third party.
Voluntary Customer Surveys: We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of products and services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.
We may take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.
Promotions: Our company may offer polls, contests, sweepstakes, drawings, games, content, or other promotions that are sponsored by or cobranded with third parties. In certain instances, company may have to supply personally identifiable information of the winners to the third parties. Our company has no control over third parties' use of this information.
You may be entered in a sweepstakes, contest, or other promotion, simply by making a purchase from us or by providing us with personally identifiable information for some other reason or purpose. When the winning entries are chosen, only the names and personally identifiable information of the winners are shared with the entity administering the sweepstakes or contest, so that they can notify the winners.
Special Cases: It is our company's policy not to use or share the personal information about Visitors of Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
However, we may disclose personal information about Visitors or Members, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: credit agencies, collection agencies, merchant database agencies, law enforcement, or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or Terms Of Service, or other user policies; to operate the Services properly; or to protect our company and our Members.
Notice of Compliance to California Residents - Your California Privacy Rights Under The California Online Privacy Protection Act and the California Business and Professions Code
This privacy policy identifies the categories of personally identifiable information that our company collects through our Web site or online service, about individual consumers who use or visit our company's commercial Web site or online service and the categories of third-party persons or entities with whom our company may share that personally identifiable information.
Our company does not maintain a process for an individual consumer who uses or visits our commercial Web site or online service to review and request changes to any of his or her personally identifiable information that is collected through our Web site or online service.
See the section below entitled "Revisions To This Policy" for a description of the process by which our company notifies consumers who use or visit our commercial Web site or online service of material changes to our company's privacy policy for this Web site or online service.
The effective date of this privacy policy is listed at the end of this privacy policy under the heading, "Last updated."
For the purposes of this policy and California compliance the following definitions apply:
Depending on the visitor's activity, in our commercial Web site or online service, the following "personally identifiable information" may be collected, in addition to information set forth in other sections of this document.
The term "personally identifiable information" means individually identifiable information about an individual consumer collected online by our company from an individual and maintained by our company in an accessible form, and may include any of the following:
- A first and last name.
- A home or other physical address, including street name and name of a city or town.
- An e-mail address.
- A telephone number.
- A social security number.
- Any other identifier that permits the physical or online contacting of a specific individual.
- Information concerning a user that the Web site or online service collects online, from the user, and maintains in personally identifiable form, in combination with an identifier described within this privacy policy.
Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, if any, and a description of the categories of personal information shared. To make such a request, please send an email to contact@NeoBurner.com and please include the phrase "California Privacy Request" in the subject line, the domain name of the Web site you are inquiring about, along with your name, address and email address. We will respond to you within thirty days of receiving such a request.
"Cookies" and How Our Company Uses Them. A "cookie" is a small data file that can be placed on your hard drive when you visit certain Web sites. Our company may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks.
If you are a Visitor or Member we may use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit other Web sites where you are prompted to log in or that are customizable, you may be required to accept cookies.
Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.
Our Company Commitment to Children's Privacy. Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our Web site to persons eighteen years or older.
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE, FALLS WITHIN THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT (COPPA) AND IS NOT MONITORED AS DOING SO.
Public Forums: Please remember that any information you may disclose in any Member Directory, or other public areas of our Web sites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.
Our Company's Commitment to Data Security: Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.
Where to Direct Questions About Our Privacy Policy: If you have any questions about this Privacy Policy or the practices described herein, you may contact us through the contact information provided on this Web site.
Revisions to This Policy: Our company reserves the right to revise, amend, or modify this policy, our Terms Of Service agreement, and our other policies and agreements at any time and in any manner, by updating this posting. Your use of this site after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy statement prior to every use for any changes.
Opting Out: Should you wish to no longer receive email communication from us, simply send an email to contact@NeoBurner.com and we will remove you from our database. Also, at the bottom of any email you might receive from us is an unsubscribe link that, when clicked, will automatically unsubscribe you.
INFORMATION
NeoBurner collects information from individuals by various methods, including, but not limited to, when an individual voluntarily completes a NeoBurner survey, order form, or a registration pages either online or offline, or by means of online or offline surveys, order forms, or registration pages operated by third parties (collectively, a "Survey"). (As used herein, "online" means using the Internet, including the Websites, and related technologies, and "offline" means by methods other than online, including in person, in the postal mail, using telephones and cell phones, and other similar means.) In the Surveys, NeoBurner or a third party (a "Third Party") may ask an individual to provide various information to NeoBurner , which may include his or her name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, education and marital status, occupation, social security number, employment information, personal and online interests, and such other information as may be requested from time to time (together, "Survey Information"). NeoBurner may also collect information concerning an individual from another source and uses that information in combination with information provided from this web site. Completing the Surveys is completely voluntary, and individuals are under no obligation to provide Survey Information to NeoBurner or Third Party, but an individual may receive incentives from NeoBurner or a Third Party in exchange for providing Survey Information to NeoBurner.Other occasions when NeoBurner obtains information from individuals include (1) when an individual is making a claim for a prize or seeking to redeem an incentive offered by NeoBurner or by a third party, (2) when an individual requests assistance through NeoBurner 's customer service department, and (3) when an individual voluntarily subscribes to a NeoBurner service or newsletter (together, "Other Information"). NeoBurner currently uses cookie and web beacon technology to associate certain Internet-related information about an individual with information about the individual in our database. Additionally, NeoBurner may use other new and evolving sources of information in the future (together, "Technology Information"). A cookie is a small amount of data stored on the hard drive of the individual's computer that allows NeoBurner to identify the individual with his or her corresponding data that resides in NeoBurner 's database. You may read more about cookies at http://cookiecentral.com. Individuals who use the Websites need to accept cookies in order to use all of the features and functionality of the Websites. A web beacon is programming code that can be used to display an image on a web page (by using an programming function -- see http://truste.org for more information), but can also be used to transfer an individual's unique user identification (often in the form of a cookie) to a database and associate the individual with previously acquired information about an individual in a database. This allows NeoBurner to track certain web sites an individual visits online. Web beacons are used to determine products or services an individual may be interested in, and to track online behavioral habits for marketing purposes. For example, NeoBurner might place, with the consent of a third party website, a web beacon on the third party's website where fishing products are sold. When Bill, an individual listed in NeoBurner 's database, visits the fishing website, NeoBurner receives notice by means of the web beacon that Bill visited the fishing site, and NeoBurner would then update Bill's profile with the information that Bill is interested in fishing. NeoBurner may thereafter present offers of fishing related products and services to Bill. In addition to using web beacons on web pages, NeoBurner also uses web beacons in email messages sent to individuals listed in NeoBurner 's database. The use of technology on the Internet, including cookies and web beacons, is rapidly evolving, as is NeoBurner 's use of new and evolving technology. As a result, NeoBurner strongly encourages individuals to revisit this policy for any updates regarding its use of technology. NeoBurner may receive information about individuals from third parties or from other sources of information outside of NeoBurner including information located in public databases ("Outside Information"). As used herein, Individual Information means Survey Information, Third Party List Information, Other Information, Technology Information, and Outside Information, and any other information NeoBurner gathers or receives about individuals. NeoBurner will never knowingly collect any personal information about children under the age of 13. If NeoBurner obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because it does not collect such information, NeoBurner has no such information to use or to disclose to third parties. NeoBurner has designed this policy in order to comply with the Children's Online Privacy Protection Act ("COPPA"). NeoBurner may in certain cases collect credit card numbers and related information, such as the expiration date of the card ("Credit Card Information") when an individual places an order from NeoBurner . When the Credit Card Information is submitted to NeoBurner , such information is encrypted and is protected with SSL encryption software. NeoBurner will use the Credit Card Information for purposes of processing and completing the purchase transaction, and the Credit Card Information will be disclosed to third parties only as necessary to complete the purchase transaction.
NeoBurner MAY SELL OR TRANSFER INDIVIDUAL INFORMATION TO THIRD PARTIES FOR ANY PURPOSE IN NeoBurner 'S SOLE DISCRETION. If you do not wish us to use personal information about you to promote or sell our products and services or to sell, transfer or otherwise provide personal information about you to third parties, please inform us by sending us an email and we will certainly honor your request. NeoBurner will transfer Individual Information to third parties when necessary to provide a product or service that a person orders from such third party while using NeoBurner web sites or when responding to offers provided by NeoBurner. NeoBurner may disclose Individual Information to respond to subpoenas, court orders, and other legal processes. NeoBurner may sell or transfer non-individualized information, such as summary or aggregated anonymous information about all persons or sub-groups of persons. Individuals have access to their Individual Information collected to provide an opportunity for an individual to correct, amend, or delete such information. Access can be obtained by contacting customer service at the number on the order page. NeoBurner may also grant advertising clients and email services providers access to an individual's email address to verify the origin of the Individual Information collected. Advertising agencies, advertising networks, and other companies (together, "Advertisers") who place advertisements on the Websites and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. NeoBurner does not control Advertisers' use of such technology and NeoBurner has no responsibility for the use of such technology to gather information about individuals. The Websites and email messages sometimes contain hypertext links to the web sites of third parties. NeoBurner is not responsible for the privacy practices or the content of such other web sites. Linked web sites may contain links to web sites maintained by third parties. Such links are provided for your convenience and reference only. NeoBurner does not operate or control in any respect any information, software, products or services available on such third party web sites. The inclusion of a link to a web site does not imply any endorsement of the services or the site, its contents, or its sponsoring organization. NeoBurner may disclose, transfer, and sell Individual Information to entities affiliated with NeoBurner in NeoBurner 's discretion.
THE COMPANY MAY USE INDIVIDUAL INFORMATION FOR ANY LEGALLY PERMISSIBLE PURPOSE IN COMPANY'S SOLE DISCRETION. The following paragraphs in Section 2 describe how NeoBurner currently uses Individual Information, but NeoBurner may change or broaden its use at any time. As noted below, NeoBurner may update this policy from time to time. NeoBurner may use Individual Information to provide promotional offers to individuals by means of email advertising, telephone marketing, direct mail marketing, online banner advertising, and package stuffers, among other possible uses. NeoBurner uses Individual Information to provide promotional offers by email to individuals. NeoBurner may maintain separate email lists for different purposes. If email recipients wish to end their email subscription from a particular list, they need to follow the instructions at the end of each email message to unsubscribe from the particular list. In certain commercial email messages sent by NeoBurner , an advertiser's name will appear in the "From:" line but hitting the "Reply" button will cause a reply email to be sent to NeoBurner . The "Subject:" line of NeoBurner email messages will usually contain a line provided from the advertiser to NeoBurner. NeoBurner only sends email to individuals who have agreed on the Websites to receive email from NeoBurner or to individuals who have agreed on third party websites to receive email from third parties such as NeoBurner . NeoBurner does not send unsolicited email messages. As a result, statutes requiring certain formatting for unsolicited email are not applicable to NeoBurner 's email messages. NeoBurner uses Individual Information to target advertising to an individual. When an individual is using the Internet, NeoBurner uses Technology Information (see also Section 2.5 below) to associate an individual with that person's Individual Information, and NeoBurner attempts to show advertising for products and services in which the person has expressed an interest in the Surveys, indicated an interest by means of Technology Information, and otherwise. NeoBurner may, at its discretion, target advertising by using email, direct mail, telephones, cell phones, and other means of communication to provide promotional offers. NeoBurner uses Individual Information to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones. NeoBurner uses Technology Information (1) to match a person's Survey Information and Third Party List Information to other categories of Individual Information to make and improve profiles of individuals, (2) to track a person's online browsing habits on the Internet, (3) to determine which areas of NeoBurner 's web sites are most frequently visited. This information helps NeoBurner to better understand the online habits of individuals so that NeoBurner can target advertising and promotions to them. NeoBurner uses Individual Information to make a profile of an individual. A profile can be created by combining Survey Information and Third Party List Information with other sources of Individual Information such as information obtained from public databases. NeoBurner stores the Individual Information in a database on NeoBurner computers. Our computers have security measures (such as a firewall) in place to protect against the loss, misuse, and alteration of the information under NeoBurner 's control. Not withstanding such measures, NeoBurner cannot guarantee that its security measures will prevent NeoBurner computers from being illegally accessed, and the Individual Information on them stolen or altered.